Scheduling interpreters
should be effortless
Handshapes is the modern platform for sign language interpreter agencies, built by agency operators and designed around the deaf consumer experience. Intelligent scheduling, full CRM, automated dispatching, and unified invoicing in one place.
Trusted by nationwide ASL interpreter agencies.
Built for ASL agencies.
Top to bottom.
Every workflow your agency runs, from scheduling and dispatching to CRM and billing, rebuilt from the ground up for sign language interpreting. With AI assistance where it actually helps.
Intelligent Scheduling
Our matching engine considers credentials, deaf consumer preferences, location, and past acceptance patterns to find the right interpreter for every job. Schedulers stop guessing; the system already knows.
Smart Offer Cascading
Offers go to best-fit interpreters first, then expand automatically in waves. No more call-wait-repeat cycles eating up your schedulers' day.
Deaf Consumer Feedback
Deaf consumers can rate interpreters and signal preferences directly. Their voice shapes future assignments, so continuity, comfort, and trust are built into the system, not left to chance.
CRM & Document Management
A complete relationship hub. Contacts, contracts, documents, and communication history for both customers and interpreters, in one place.
Unified Invoicing
Customer billing and interpreter pay in one system. Generate branded PDF invoices, track aging, sync to QuickBooks.
API & AI Integrations
A modern API plus MCP support, so your team can use AI assistants to search, schedule, and manage on your behalf. Plug Handshapes into the tools your agency already runs on.
Built for every person
in the interpreting ecosystem
Dedicated portals and workflows for agencies, interpreters, deaf consumers, and customers. Everyone gets exactly what they need.
Reclaim your schedulers' time.
Your schedulers spend most of their day on the offer-wait-re-offer cycle. Handshapes automates that loop so your team can focus on relationships and growth.
- Matching engine that learns your patterns and improves over time
- Modern API and MCP support so AI agents can work alongside your team
- Built-in CRM with contacts, documents, and communication history
- Two-track invoicing: bill customers and pay interpreters from one system
- Architecture built for HIPAA, SOC 2, and FERPA compliance
Spend less time on logistics.
A clear, mobile-friendly portal to see incoming offers, accept assignments, manage availability, and get paid. No more chasing schedulers for confirmations.
- Mobile-first job inbox with one-tap accept
- Transparent rate and pay information
- Availability calendar that syncs to your phone
- Profile that travels with you across assignments
Your voice shapes who shows up.
Most scheduling platforms treat deaf consumers as a name in a notes field. We treat you as a customer. Rate interpreters, signal preferences, and request continuity with interpreters you trust.
- Rate and provide feedback on every interpreter
- Mark preferred interpreters for future appointments
- Request specific interpreters when continuity matters
- Communicate directly through the platform
Get the right interpreter, on time, every time.
Whether you're a hospital, school, or law firm, Handshapes makes requesting and managing interpreting services straightforward.
- Self-service request portal
- Real-time appointment status
- Single point of contact across all your agency's interpreters
- Billing transparency and easy reporting
From request to confirmation
in minutes, not hours
Request Comes In
A customer submits a request through their portal, by email, or via an AI agent. It lands in your dashboard instantly.
Matching Engine Finds the Fit
The system evaluates credentials, distance, deaf consumer preferences, availability, and acceptance patterns to rank the best interpreters.
Smart Offers Go Out
Offers cascade in intelligent waves. If the first wave doesn't fill, the next goes out automatically.
Everyone's Updated
The interpreter accepts, the customer sees the update, and the deaf consumer knows who's coming. CRM and invoicing update automatically.
Compliance designed in.
Not bolted on.
Built from day one for healthcare, education, and legal interpreting, where the data is sensitive and the auditors are real.
HIPAA-Ready Architecture
End-to-end encryption, comprehensive audit trails, role-based access control, and BAA-compatible architecture for healthcare interpreting.
SOC 2-Ready Infrastructure
Cloud-hosted on SOC 2-certified providers, with centralized logging, monitoring, and evidence automation.
FERPA-Aware Data Handling
Student data isolation across institutions, strict access controls, and educational-context data handling for K-12 and university interpreting.
Built by agency operators.
Same problems. Different answer. Every agency we've talked to has the same pain—scheduling chaos, billing headaches, and software that wasn't built for this work. So we built something that was.
Stop chasing. Start matching.
Built by agency operators, designed around the deaf consumer experience. Email us at info@handshapes.com to learn more.